I am writing this because I am Super Buay Song. Let me tell you why...
Today, I'm off work because I worked yesterday. So here I am alone at home at lunch time with nothing to eat. I looked in the kitchen and nothing available for me to cook. Therefore, I decided to go to the nearby coffeeshop to buy lunch (nearby in my case is not like a stone's throw away).
Mode of transport: Brother's bicycle.
I hopped on his bike and I realised his tires were a little low on air. But I decided to use it anyway since the I didn't want to be walking with the mid-day sun blazing down on me. There is a petrol station near the coffeshop anyway, so I can pump in some air for the ride back.
So I went on my journey. Got to the petrol station and tried to inflate the tires. Failed. Somehow, his $1,000 bike has special tires that doesn't seem to inflate like a normal bike. So I gave up and proceeded to get my lunch and hurry back.
While waiting for my food, I noticed that he had a mini air pump attached to his bike. So I figured that a special bike requires a special pump. I decided to give it a go. I pumped and pumped and pumped, but the tire just didn't seem to feel any different. Then I fiddled with this screw on the tire needle and suddenly, I was letting the air out!
GREAT. I had a flat tire. I pondered my next move: 1) push the bicycle all the way home, or 2) take a bus. Considering the weather, my lunch which I had to carry in one hand, and the fact that I might spoil the delicate premium tires by working it while its flat, taking a bus was the obvious choice. Well, there was a 3rd option which was to take 240, but then I've been taking it too often recently, so better cut back on expenses.
So I sat at the bus stop waiting for the bus. Stomach growling. Food sitting beside me. Sweating even in the shade. Bus taking a mother long time to come (which eventually was about 20 mins). All the ingredients for an irritated Mingmong.
After waiting for what felt like a year, I contemplated walking back instead. However, walking back at that point of time would not have made much sense since I had already invested 10 minutes of waiting time. Suppose I begin walking back and moments later the bus comes, I would end up worse off than if I had waited. So, I waited.
The more I waited, the hungrier I became. I looked at the packet of Hor Fun sitting beside me, and I decided to eat it while waiting. I picked it up and opened the plastic bag. They didn't give me chopsticks. Great. The Hor Fun went back to sit beside me. I sat there and wait for the SBS bus to come, wait until See Bey Sian
After 10 years, the bus finally came. The door opened. I lifted my bike and went up the bus, grateful that I can finally get some air con. BUT, the bloody bus driver, or shall I call him more professionally, Bus Captain (pwee!) said "Eh, bu ke yi!" WTF?!
I told him my tire was flat. He said "bu ke yi!"
I said I only would ride for 2 stops. He said "bu ke yi!"
I asked why cannot. He said "bu ke yi!"
WTF?!?!
I got off the bus. Incensed. The bus drove off. KNNBCCB.
In the end I had to push the bike all the way home. Dunno why today I See Bey Suay. I should have just pushed it back right from the beginning. But that is not the point. Why in the world was I not allowed to get on to the bus with a bicycle?! The damn bus was empty, so I definitely would not be taking up too much space. My bike was spanking clean. No mud, no wet tires or anything, so I definitely would not be dirtying the bus (as if SBS buses are clean to begin with). What possible reason was there to refuse me entry into a bus?! There is no sign in the bus that says "NO BICYCLES ALLOWED. FINE $500." Or is it because my bicycle has no EZ Link card? Bloody hell.
As I walked, I decided that I am going to write in to SBS to complain. Or maybe write to TODAY's forum to demand an explaination from SBS. Bloody SBS, make me Super Buay Song. In Europe, people can bring bicycles on to the buses or trains. Can bring DOGS even.
Bloody SBS always put the big big banners or posters in the interchange or on the buses to say their Bus Captain very good. Then show which drivers win what Best Bus Captain of the month or Courtesy Award or what fuck. Picture show the bus drivers all wear the green shirt and show you nice smile. Outside the bus put this kind of advertisement, but the door open to let you go in, the bus driver say "Sorri, Buay Sai!", then you lan lan have to walk home. Gahmen still want to talk about what service excellence in Singapore and what Tau Gey not enough. If I take bus and they SBS driver know how to say "Salut! Bon Soir" then maybe la.
I then went to surf the SBS website and this was what I found...
CORE BELIEFS:
We will :
- Be driven by our customers’ needs
- Strive for excellence in everything we do
- Act with integrity at all times
- Treat people with fairness and respect
blah blah blah.....
PWEE! Customers' needs kee lan. When I NEEDED to take a bus, they tell me I NEED to walk back. I think they write that statement wrongly la, should be "we will DRIVE our customers' needs". They decide what their customer needs.
After I came home, I went to take a shower to cool down. Refreshed, I ate my Hor Fun. Food cheers me up. I thought I would forget the whole incident, but then I picked up the newspaper and I see the front page headline, "Service on the road to KL goes first-class". Basket I didn't know there were first class buses to KL. I thought take bus to Malaysia only have 2 kinds. One is the normal bus that everyone squeeze into and no leg room. The other is the buses with big seats and lots of leg room. Wah now have buses that have even more leg room, personal entertainment system, and serve meals! As I read the article, I remembered the bloody SBS driver. Small bus company can try to provide good service to customers, but SBS control the public bus network already they bo hiew what customers want. Then SBS think they biggest bus company in Singapore then they See Bey Saat, want to fight SMRT and control train network also by building NEL. But in the end, build one Buangkok only for white elephants to use.
After reading that article, I thought I should just forget it since I can't boycott SBS, unless SMRT send their buses to my house area. Then I go to the next page of the newspaper. Na bey. Headline: "SBS takes fresh look at providing real-time bus info". SBS today really out to make me dulan man. I read the article and SBS say they want invest in building a system to let commuters have real-time information about bus timings. They say it will help commuters plan their trips. Pwee. Put the system there let people know when the bus coming, but when the bus come, cannot go up the bus. Then they will say their costs going up la, then must raise the bus fare again. Or even better, they say people cheat on bus fare then they lose a lot of money, so must raise fare. I think they should spend the money on training their drivers instead. Or build disabled friendly buses. OR buy more buses so don't need to wait so long.
SBS. Spoil my holiday only. Pwee.
P/S : Apologies to reader's outside of Singapore (eg. Scotland, France) for using Singaporean lingo.
Mingmong _ c r a p p e d _ @ 1:54 PM |